Returns, Exchanges, and Shipping
At Pozer, we greatly appreciate your support as a small business. To ensure a smooth shopping experience for both you and us, we have implemented the following policies regarding returns, exchanges, and shipping.
Returns and Exchanges:
Please note that we do not offer returns or exchanges on our products. As a small business, we carefully curate our inventory to provide you with high-quality items. We strive to accurately represent each product through detailed descriptions and images on our website. Therefore, it is essential that you review all product information before making a purchase.
To ensure prompt delivery of your order, please double-check the accuracy of the shipping address provided during checkout. We rely on the address provided by customers to ship their orders correctly. Inaccurate or incomplete addresses may result in misdelivery of packages.
As a small business with limited resources, please understand that it may take up to 2 weeks for us to process and ship your order. We work diligently to fulfill each order promptly while maintaining quality control standards. Rest assured that we will make every effort to get your package out as quickly as possible.
We appreciate your patience during this time frame and assure you that we are working hard behind the scenes to deliver exceptional service while managing other aspects of our business operations.
If you have any questions or concerns about our policies or need assistance with an order, please do not hesitate to reach out to our customer support team at firstname.lastname@example.org. We are here to help!
Thank you for choosing Pozer Magazine as your trusted source for quality products. Your continued support means the world to us!