Please read this policy carefully before placing an order. By purchasing from our site, you acknowledge and agree to the terms outlined below.

​​

 

ALL SALES FINAL

All sales are final. We do not offer:

• Refunds

• Returns

• Exchanges

This includes, but is not limited to:

• Incorrect size selection

• Change of mind

• Fit preferences

• Ordering the wrong item

Many of our products are made to order or produced in limited quantities, which makes returns and exchanges impossible.

​​

INCORRECT OR DAMAGED ORDERS (OUR ERROR)

If you receive the wrong item or an item that is damaged due to our error, please contact us within 7 days of delivery.

To be eligible for review:

• You must provide clear photos of the item received

• Your order number must be included

If we confirm the error was on our end, we will correct it by sending the proper item.

 

SHIPPING & FULFILLMENT TIMELINES

Orders typically ship within 7 business days. In some cases, fulfillment may take up to 30 days

Shipping timelines are estimates and not guaranteed. Orders may ship in multiple packages and arrive separately.

​

ADDRESS ACCURACY & CHANGES

• Customers are responsible for entering the correct shipping address at checkout.

• Once a shipping label has been created, we cannot change your address

• Orders shipped to an incorrect address provided by the customer are not eligible for refund or replacement

We are not responsible for lost packages due to address errors entered at checkout

Please double-check your information before completing your order.

 

CANCELLATIONS

Orders cannot be canceled once they have been placed.

This includes orders that:

• Are processing

• Are in production

• Have not yet shipped

​

LOST, STOLEN, OR DELAYED PACKAGES

Once an order is marked as shipped, responsibility transfers to the shipping carrier.

We are not responsible for:

• Lost packages

• Stolen packages

• Carrier delays

• Packages marked as delivered but not received

For delivery issues, please contact the shipping carrier directly.

 

TRACKING INFORMATION

Tracking details are provided once available. Please allow 24–48 hours for tracking updates to appear after shipment.

​

LIMITED AVAILABILITY

Inventory is limited. Items may sell out without notice

We do not guarantee restocks

​

FRAUD & CHARGEBACKS

Fraudulent claims, abuse of chargebacks, or false delivery disputes may result in:

• Order cancellation

• Refusal of future service

• Submission of evidence to payment processors

 

​

​

For order-related issues that fall within this policy, please contact us through the Contact Us page within the stated timeframes. Response time is typically 1–3 business days.